You should replace the black ink cartridge when it’s very low on ink, but not necessarily completely out of ink. However, some users might overlook replacing a cartridge if it’s not completely out of ink. Most users will probably check the ink levels when a printer stops printing black ink. HP printer users can check for fakes by scanning the QR codes on the cartridges with a QR scanner or SureSupply app.Īlternatively, users can enter serial numbers on the cartridge labels at the Hewlett-Packard verification page to validate them. So it might be worth checking if your cartridge is a fake. The HP website includes a search box where users can enter their printer models in a search box to find compatible ink cartridges for them.Īlso note that there are fake, counterfeited HP ink cartridges. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Ĭlick here to download and start repairing. If you are having troubles fixing an error, your system may be partially broken. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Third-party ink cartridges don’t always work so well on Hewlett-Packard printers.Īs such, replacing a third-party cartridge with a more official Hewlett-Packard cartridge might fix an HP printer that’s not printing black ink. Add a genuine Hewlett-Packard cartridge to the printer Users can fix printing with HP Print and Scan Doctor as follows.Īlso, if your HP Envy printer doesn’t print after Windows 10 upgrade, take a closer look at our guide to fix this issue in no time. That’s a troubleshooter more specifically designed for Hewlett-Packard printers. If so, continue with the troubleshooter and follow the instructions it provides to fix the issue.Īlternatively, Hewlett-Packard printer users can also utilize the HP Print and Scan Doctor utility to fix printing. Alternatively, you might see an X icon.If so, close the troubleshooter and try printing again. Thereafter, the software might display wrench icons that highlight it fixed something.Select Start to choose your HP printer, and then press the Next button.Click HPPS.dr.exe in the to install HP Print and Scan Doctor.Download the HP Print and Scan Doctor software’s setup wizard.Fix the printing with HP Print and Scan Doctor Follow the guidelines above to open the Printer troubleshooter. So that might provide some fixes for HP printers not printing black ink. Windows includes a Printer troubleshooter that can come in handy for fixing printers when they don’t print as expected. Then press the Next button to fix the printing with the troubleshooter.Choose your HP printer model listed in the troubleshooter’s window.Select Troubleshoot your printer, and click Run the troubleshooter.Enter printer in the search box, and select Printers & scanners.Windows 10 users can open the Printer troubleshooter by clicking the Cortana Type here to search button on the taskbar.Check out your printer’s manual for more specific details on how to clean its printhead. So make sure there is some paper loaded in the printer before selecting to clean the printhead. Selecting that option might then print a page showing some pattern output for various colors. ![]() You can usually select a Deep Cleaning or Clean Printhead option from a Printer Maintenance menu on an HP printer’s control panel. How you clean a printhead can vary slightly between different HP printer models. Note that you might need to do that a few times to fully restore print quality. Thus, cleaning the printhead is a resolution some HP printer users have confirmed fixes the printing. HP printers with clogged printhead nozzles don’t usually print black ink.
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